When choosing a professional for your roofing, siding, windows, and doors, it’s all about the homeowner’s choice. Most homeowners tell us they want a service professional who will listen to them. They want someone who understands their needs and explains how they will complete the project. Pro-Home Services has done this by listening to homeowners. They understand that different homeowners want different qualities in their home improvement contractors.
All of our customers receive the same great customer service and high-quality installation and materials. However, we understand that not all homeowners are the same. We must know what’s most important to our prospective customers to become the homeowner’s choice!
In our nearly 15 years of business, we have found four types of homeowners that appreciate what we offer at Pro-Homes. Which type of homeowner are you?
1. The Wary Homeowner
The wary homeowner is a skeptic. You must earn their trust. They probably searched for every company online. They used sites like BBB and Angie’s List to check their reputation and trustworthiness. The homeowner wants to be sure that they are not using a fly-by-night scam artist. Pro-Home Services features our accreditations, awards, and customer reviews to engage this personality. This homeowner also appreciates our longevity in the Chicagoland area, and our awards and certifications.
2. The Tech-Savvy Homeowner
The tech-savvy homeowner wants the newest products/materials out there. These are the same people who are always in line for the newest iPhone. These techy homeowners do their research and know what they want. The Pro-Homes team knows a lot about products. They have many years of experience. They keep up with the latest trends and new materials. Pro-Homes looks for the best products to protect your home. They focus on eco-friendly and energy-efficient materials.
3. The Multi-Project Homeowner
The multi-project homeowner may have a laundry list of jobs and expect to tackle all at once. This can be overwhelming for some companies, but we specialize in exterior multi-projects at Pro-Homes. We can complete your roof one season and the siding and windows the next. Our skilled team can change the look of your exterior. You only need to call one company—Pro-Home Services—for all your needs.
4. High-Maintenance Homeowner
The high-maintenance homeowner can be picky and a bit of a clean freak. These homeowners need options, a detailed plan, and exceptional communication. They expect little disruption each day. They hope the work will be done while they are away. They want to come home and not suspect anyone was there. The safety of our customers is paramount. Pro-Homes promises to protect homeowners and their property. This includes plants, shrubs, sidewalks, and more during installation jobs.
5. Relationship-Building Homeowner
The relationship-building homeowner wants to know who is working for them. The more the homeowner knows about the company and its professionals, the better they will feel about their selection. A well-established business like Pro-Homes Services cares about the community and its customers. They have no plans to leave. In turn, customers are more willing to give testimonials and refer friends, neighbors, or relatives to the services. Not only is this relationship-building, but it is also reputation-building. A win, win!
In the end, the choice of whether these homeowners pick Pro-Homes for their next remodel is up to them. No matter the situation or customer, it is essential the homeowner is listened to and respected. Pro-Homes takes time to understand their customers. They adapt to their surroundings and work hard to turn a house into a home. The professionals at Pro-Homes Services have been serving the Chicagoland area for more than 15 years. The PRO stands for Professionalism, Reliability, and Ownership over every job we do. Call Pro-Homes Services today at 630-790-0800.