Privacy Policy

Pro Home Services

Privacy Policy
Last Updated: 05/30/2025

Pro Home Services, Inc. (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website, https://prohomeservices.com/ (the “Website”).

This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our Website or services. By using our Website, you agree to the terms of this Policy. If you do not agree, please do not use our Website.

1. Information We Collect

When you use our Website, we may collect the following types of personal information:

  • Name, phone number, email address, physical address, or other identifying information you provide.

  • Details of inquiries, quote requests, or service appointments.

  • Data about your usage of the Website, including IP address, browser type, and browsing behavior.

  • Information submitted through chat features or online forms.

We do not collect or process biometric data.

2. How We Collect Information

We collect information directly from you when you:

  • Fill out forms, request a quote, or communicate with us via email, phone, or chat.

  • Use our online tools, such as instant estimate or contact forms.

  • Respond to surveys or marketing outreach.

  • Browse our Website (via cookies or similar tracking technologies).

3. How We Use Your Information

We use your personal information to:

  • Respond to inquiries and provide requested services.

  • Process orders and manage customer accounts.

  • Communicate service updates, project progress, or appointment details.

  • Send you relevant information about our services, special offers, or seasonal reminders (if you opt in).

We never sell or share your personal data with third parties outside of Pro Home Services, Inc., except as required by law or with service providers operating strictly under confidentiality agreements for internal use only.

4. How We Store and Protect Your Information

Your data is securely stored on our internal systems and is accessible only to authorized personnel. We implement administrative, technical, and physical safeguards consistent with Illinois PIPA requirements and federal standards to protect your personal information against unauthorized access or disclosure.

If a data breach affecting your personal information occurs, we will notify you in accordance with Illinois’ Personal Information Protection Act (815 ILCS 530/).

5. Your Privacy Rights

As an Illinois resident and under applicable federal laws, you have the right to:

  • Access the personal data we hold about you.

  • Correct inaccurate or incomplete information.

  • Request deletion of your personal data (subject to service completion or legal obligations).

  • Restrict or object to processing under certain circumstances.

  • Opt out of marketing communications at any time.

  • Receive a copy of your personal data in a portable format, upon request.

To exercise any of these rights, please contact us using the details in Section 9.

6. Marketing and Communication Preferences

If you opt in, we may send you occasional updates about promotions, seasonal offers, or home maintenance tips. You may opt out at any time using the “unsubscribe” link or by contacting us directly.

7. Cookies and Website Tracking

Our Website may use cookies and similar technologies to improve your experience and analyze website traffic. These may include:

  • Session cookies for navigation and login functionality.

  • Analytics cookies for anonymous traffic data (e.g., Google Analytics).

You can configure your browser to refuse cookies or alert you when cookies are being sent.

8. Links to External Sites

Our Website may contain links to third-party websites. This Privacy Policy applies only to our Website. We are not responsible for the privacy practices of other sites. Please review their privacy policies if you choose to visit them.

9. Contact Us

If you have questions about this Privacy Policy, the data we hold about you, or wish to exercise your privacy rights, please contact us at:

Pro Home Services, Inc.
Email: moc.secivresemohorpobfsctd-143c13@ofni
Phone: 630.790.0800
Address: 799 Roosevelt Rd Bld 2-109 Glen Ellyn, IL 60137

10. Complaints or Concerns

If you believe your data rights have been violated, you may contact the Illinois Attorney General’s Consumer Protection Division or the Federal Trade Commission (FTC) for further assistance.

Referral Program

Refer us and Earn $$$!

Refer a friend to Pro-Home Services and if they contract with us, you will receive a prepaid MasterCard as our thank you.

Have Your Friend Mention Your Name When They Reach Out for an Estimate.

TESTIMONIALS

What clients think about us

Posted on Google Google
Dan B. profile picture
Dan B.
27 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
After a violent hailstorm on 3/10/26 nearly destroyed the roof, Peter was very helpful in explaining the process of replacing it. After I contacted the Insurance company to file a claim, he took over most of the contact with them before, during and after replacement. He met the Insurance adjuster and they surveyed the damage together up on the roof. He uses the highest quality Type 4 shingles and other top grade materials. He had a crew of 14 show up early on Monday 8/3, and completed installation in one day. The gutter & downspout crew then came 4 days later to finish up. He gave a fair and itemized bid and handled all the required paperwork with the Village and Insurance people. The roof and gutters look great. He's is a long time, experienced local contractor in the suburban area. Unlike most of the 25+ storm-chasers that showed up unannounced on my doorstep never to be seen again until the next big storm, I sought him out after doing research and talking to neighbors who'd used him already. I fully recommend Pro Home Services and Peter Kiwior for all the reasons above.
Posted on Google Google
Tom Hootman profile picture
Tom Hootman
10 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Had a small leak in roof. Called Pro Home to inspect roof. They came at scheduled time, found and repaired the leak for a very reasonable price. I would highly recommend Pro Home to anyone needing roof repairs.
Posted on Google Google
Tony R profile picture
Tony R
8 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
They installed Gutter guards.
Posted on Google Google
Andrew Mugnaini profile picture
Andrew Mugnaini
3 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
ProHome was great from the quoting phase all the way through the installation of our roof, gutters, and aluminum window trim replacement projects. They were extremely responsive having to deal with a couple of challenging issues on our end with unique issues. Simply put, if you want a company that is will treat you like family and is extremely conscientious at a good price, call ProHome!
Posted on Google Google
mary scherer-emunds profile picture
mary scherer-emunds
28 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We had a roof replaced, gutters replaced, and a few window and door wraps installed by ProHome Services. The workmanship and materials were top notch. Scheduling and communication with the crews and customer could be improved. Unfortunately, the gutter replacement did not happen the day after the roof replacement, as promised. It rained two days later and we had some water seepage in our basement. We complained and Peter did send a gutter crew the next day. We’ve had some heavy rains since the new gutters were installed and we have stayed dry!
Posted on Google Google
Shawn Danhouser profile picture
Shawn Danhouser
28 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Quick response time, timely estimate, reasonable pricing and great service
Posted on Google Google
Kevin Thomas profile picture
Kevin Thomas
24 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We recently had our roof replaced by Pro Home Services after sustaining hail damage to our old roof. The team did a fantastic job, finished the work on schedule, and left the property clean. They were very professional, transparent, and incredibly easy to work with from start to finish. Highly recommend!
Posted on Google Google
KC Holcomb profile picture
KC Holcomb
21 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We worked with Pro Home Services to replace our roof, siding, doors and windows. Peter and his team were ultimate professionals and a pleasure to work with every step of the way. The quality of their work is top notch and our home looks better than brand new!
Posted on Google Google
wei w profile picture
wei w
16 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
This was my first time replacing our 35 years old roof and gutters, and the entire process from the initial estimate to the final completion was smooth. The owner Peter explained everything clearly and thoroughly that I felt safe and at ease. They did an outstanding job: Roof installed class 4 shingles and replace 10 rain damaged sheeting boards. Fixed and replaced all of rotted fascia and soffits. Replaced the gutters and upgraded the downspouts from 4" to 5" for better drainage. We paid half payment when the materials were delivered, the other half was payed after the job was completed. Truly an excellent value. What we appreciated the most was Peter was on-site every day to check his crew's progress and talk to me to make sure all my questions and concerns were answered. For a trustworthy, professional and detail-oriented roofer, we highly recommend them.
Posted on Google Google
Ron Sienkiewicz profile picture
Ron Sienkiewicz
15 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Well done
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5-year workmanship warranty

In addition to the manufacturer’s warranty on the materials we install, we provide a 5-year warranty on our installation. Should you have a leak due to our workmanship, we will fix it. Period.

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Home Protection Promise

For the time we are onsite, we promise to safeguard your home, inhabitants, and property as if they were our own and leave it just as clean as we found it.

Learn more

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Licensed, bonded and insured

Be sure your roofer is bonded and insured to protect you from liability arising from any accidents. Not all roofers are licensed, but Pro-Homes Services holds Illinois State Roofing License #104.016753.

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Financing options

We accept Visa and Mastercard and offer financing through Wells Fargo®. Ask us for details.

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